J Marquel

Privacy Policy

J MARQUEL WATCH COMPANY

PRIVACY & COOKIE POLICY

Effective Date: May 13, 2020

J Marquel Watch Company (“J Marquel,” “Company,” “we,” “us,” or “our”) respects your privacy.

This Privacy & Cookie Policy explains how we collect, use, disclose, protect, and manage information when you visit www.jmarquelwatch.com, create an account, purchase products, communicate with us, subscribe to our communications, or otherwise interact with J Marquel.

1. INFORMATION WE COLLECT

We may collect information you provide directly, including:

  • Name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Shipping address;

  • Account information;

  • Order history;

  • Product preferences;

  • Customer-service communications;

  • Warranty information;

  • Return information; and

  • Other information you voluntarily provide.

Payment information may be processed by third-party payment processors. J Marquel does not ordinarily store complete payment-card numbers.

We may also automatically collect technical information such as IP address, browser type, device information, operating system, pages viewed, referring website, approximate location, website interactions, and other usage information.

2. HOW WE USE INFORMATION

We may use personal information to:

  • Process orders;

  • Process payments;

  • Ship products;

  • Provide customer service;

  • Process returns and warranty claims;

  • Maintain customer accounts;

  • Communicate about purchases;

  • Send requested marketing communications;

  • Improve our website;

  • Improve products and services;

  • Analyze website performance;

  • Measure marketing effectiveness;

  • Prevent fraud;

  • Protect website security;

  • Maintain business records; and

  • Comply with legal obligations.

3. EMAIL MARKETING

J Marquel may send marketing communications to customers and individuals who voluntarily subscribe.

Our website currently represents that subscribers receive no more than approximately one marketing message per month and may unsubscribe from any message.

You may unsubscribe from marketing emails at any time.

Transactional communications, including order confirmations, shipping notifications, warranty communications, and customer-service communications, may continue after marketing unsubscribe requests.

4. INFORMATION SHARING

We may share personal information with service providers that help us operate our business, including:

  • Payment processors;

  • Shipping carriers;

  • E-commerce providers;

  • Website technology providers;

  • Analytics providers;

  • Marketing and advertising providers;

  • Customer-service providers;

  • Professional advisors; and

  • Legal or governmental authorities when legally required.

We do not sell customer email addresses for monetary compensation.

5. ADVERTISING AND ANALYTICS

We may use analytics and advertising technologies to understand website traffic, measure marketing performance, improve our website, and reach relevant audiences.

Where required by applicable law, users may have rights to opt out of certain targeted advertising or sharing activities.

6. COOKIES

Cookies are small files or similar technologies that help websites remember information and understand how visitors interact with a website.

J Marquel uses cookies and similar technologies for website operation, shopping-cart functionality, security, analytics, preferences, and marketing.

7. COOKIE CATEGORIES

Our website currently uses the following cookie categories:

Strictly Necessary

These cookies support essential functions such as:

  • Shopping-bag/cart contents;

  • Checkout sessions; and

  • Security.

These cookies are generally always active because they are necessary for core website functionality.

Analytics

Analytics technologies help measure aggregate website performance and customer journeys.

Marketing

Marketing technologies may support advertising audiences and campaign attribution.

Preferences

Preference technologies may remember information such as:

  • Region;

  • Language; and

  • Recently viewed products.

Our website currently states that cookie preferences are stored for twelve months and may be changed through the website footer.

8. COOKIE MANAGEMENT

Depending on your location, our website may provide a cookie-consent or preference-management tool.

You may also manage cookies through your browser.

Disabling certain cookies may affect website functionality.

9. THIRD-PARTY COOKIES

Third parties may place cookies or similar technologies when providing services to J Marquel.

These may include companies involved in:

  • Analytics;

  • Advertising;

  • Social media;

  • Payment processing;

  • E-commerce;

  • Security; and

  • Other website functionality.

Third parties maintain their own privacy policies.

10. CUSTOMER REVIEWS AND TESTIMONIALS

If you voluntarily submit reviews, testimonials, photographs, or other content, J Marquel may use that information for legitimate business and marketing purposes as described in our Terms & Conditions.

Please do not include information in a public review that you do not want publicly associated with you.

11. DATA RETENTION

We retain information for as long as reasonably necessary to operate our business, fulfill transactions, provide customer support, maintain records, prevent fraud, resolve disputes, comply with legal requirements, and fulfill legitimate business purposes.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic system or method of transmission can be guaranteed to be completely secure.

13. YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have rights concerning your personal information, including rights to:

  • Request access;

  • Request correction;

  • Request deletion;

  • Request information about our processing practices;

  • Opt out of certain marketing activities;

  • Opt out of certain targeted advertising or sharing activities;

  • Request a copy of certain information; and

  • Exercise other rights provided by applicable law.

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising legally protected privacy rights.

14. CHILDREN

Our website is not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to address the situation.

15. DO-NOT-TRACK AND PRIVACY SIGNALS

Where required by applicable law, J Marquel may recognize legally recognized privacy preference signals.

Browser-based “Do Not Track” settings may not be universally recognized.

16. INTERNATIONAL VISITORS

J Marquel is based in the United States.

Information collected through our website may be processed or stored in the United States or other jurisdictions where our service providers operate.

17. POLICY CHANGES

We may update this Privacy & Cookie Policy as our business, website, technology, or legal obligations change.

The effective date will be updated when material changes are made.

18. CONTACT US

For privacy questions or privacy requests:

J Marquel Watch Company
Albany, Georgia, USA

Email: info@jmarquelwatch.com
Website: www.jmarquelwatch.com

J Marquel Watch Company
Luxury Timepieces. Built With Purpose. Designed to Leave a Legacy.